| Shopping information |
| Please be sure to check before bidding |
All our products will be second -hand goods. "Important" We do not support the purchase procedure at once. Please be sure to wait for the purchase procedure from the trading navigation system.. We will proceed to the payment procedure due to the specifications of Yahoo auction, but we will refrain from purchasing and paying before the inspection is completed.. As soon as the stock is secured and the inspection is completed, we will contact [Trading Message] for the transaction.. * During business hours (weekdays 11: 00-16: 00)
We will tell you to [Trading Message] within 2-3 days.. Closed days on Saturdays, Sundays, large holidays and New Year holidays,
We have stopped all work. You may need time depending on the product. * Please be sure to pay for payment from our shop.. * Product exhibitions are made thorough, but the information description may be inadequate or sold out at the store.. We would like to thank you for your understanding and understanding because we will not cause any trouble after payment.. We will contact you for the transfer information to the customer after the purchase procedure.. Also by confirming and paying the product
We may also contact you by e -mail along with the trading message.. Please acknowledge it beforehand. [ *] To be able to receive emails from "yahoo@kaihouSouko.com",
Please check the reception settings. * More and more cases of emails from the shop are blocked.. * Regarding information on transactions and payments from our shop,
Within 2-3 days within 2-3 days (weekdays 11: 00-16: 00), we will inform [Trading Message].. * Excluding Saturdays, Sundays, large holidays and New Year holidays. Regarding the delivery fee, due to the change of Yahoo's specifications,
After a successful bid, you need to pay the delivery fee at the time of the purchase procedure.. If the shipping fee is required separately,
To the billing amount, increase the shipping fee or pay separately by bank transfer.. Please be sure to read the following contents. * Bundled shipment is not provided. [Store receipt]
* You cannot pay at the store. * Delivery fee will not be incurred.. In the case of credit card payment,
It is also possible to correct the reduction here. In the case of bank transfer, please do not pay the shipping fee. * Refund cannot be made in the administration process procedure.. In the case of convenience store payment, the amount of postage is subtracted.
Payment slip can be reissued. * If it is a payment slip before the change, the shipping fee will be added.. The refund of the postage cannot be handed out due to office work.. Be sure to wait for the reissue of the payment slip that deducted the shipping fee from our shop.. Regarding [multiple mouth products]
Please pay the shipping fee and separate delivery fee set here.. In the case of credit card payment, we will do [increase].. Or you may be paid separately by bank transfer.. Since the shipping fee is described in the product page, please be sure to check and pay.. The transfer fee will be borne by the customer.. Thank you for your understanding beforehand.. |
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| about shipping cost |
Delivery company
Sagawa Express
Japan Post (click post -compatible products only)
The delivery fee is listed on each product page.. * We do not ship to remote islands.
* Products of 170 size or more for Okinawa will be delivered only on the main island of Okinawa..
* The shipping cost includes the consumption tax. * Shipping costs will be charged for each successful bid product.
We cannot choose delivery methods and courier operators. |
| About sending |
If you want to specify the date and time, the successful bidder should be described in the order form request column.. In the morning/12: 00-14: 00-16: 00/16: 00-16: 00/00/00/00/00/00-19: 00-19: 00
Depending on the delivery location, there are places where the date and time cannot be specified..
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| About payment amount and consumption tax |
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The amount of money for payment:Successful bid amount + consumption tax + shipping fee
* Please bear the commission.
* We will add the consumption tax to the successful bid amount separately, so please understand.
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| About payment method |
Credit card payment
Bank transfer (Kyoto Central Shinkin Bank)
Japan Post Bank (transfer/prepayment)
PayPay Payment
PayPay Payment
Convenience store (Seven-Eleven, FamilyMart, Lawson, etc.)
※The transfer fee will be borne by the customer. * If there are any questions about the payment method, Yahoo auction! Please contact us by help. * I'm sorry, but we refuse cash on delivery.. |
| Flow of dealings |
1. If you make a successful bid for the product, you will receive a "automatic successful bid notification email" from "Yahoo auction!". It is an important content for transactions, so please be sure to check it.. 2. After a successful bid, we will contact you as soon as the product inspection is completed.. 3. In the successful bid of My Auction, press [Transactions] of the product to check the contents of the purchase.. * Be sure to confirm from our shop to secure inventory from the transaction message.
Please proceed with the transaction from the transaction navigation. 4. Press [Purchase procedure] in the transaction navigation and open the check screen of the purchase contents.. 5. Enter the transaction information displayed on the screen and select the payment method, press [Confirm] to display the confirmation screen.. 6. Check the purchase contents and press the [Confirm purchase] button to complete the purchase procedure.. * The purchase procedure is completed, but the shipping fee is subject to change in the case of delivery to the remote island area.. In addition, if a shortage is incurred, such as [large size product] [purchase procedure], etc., separately.
Please pay the shipping fee by [Increase] and [Bank Transfer].. Please note. 7. After confirming payment from customers, we will ship sequentially in business days 3-5 days.. * We do not ship the holidays. After shipping the product, we will contact you by trading message.. * We have contacted us to secure inventory from our shop, including the successful bid.
Please enter the order form and pay within 5 days.. If the above deadline cannot be observed, it will be canceled due to the highest bidder convenience.. |
| About used products |
There may be a used item -specific smell or damage or dirt that is not shown in the image.. Please acknowledge it beforehand. The state rank is only due to personal subjectivity. Also, please understand some errors regarding sizes and colors.. We do not accept any return refunds, exchanges, or cancellations after a successful bid due to customer reasons, so
If you have any concerns, please ask a question before a successful bid..
* Explanation of [junk] ・ [Junk handling]Junk (JUNK):Those who cannot confirm the operation / defective products(Junk Items: You Can Not Returns any Reasons.inclouding for All to Junk)
Junk handled items:What is not partial to confirm the operation, some defective products◆ It will be a product that does not hold as the original product.. ◆ There will be "scratches, dirt, folding, broken, deterioration, modification, deformation, damage, etc.". ◆ We do not clean or maintain. * For more information, please check each product page.. |
| About the return of goods |
First of all, please contact the email address below.. (I will check the details. )
We will respond sequentially during business hours. yahoo@kaihousou.com
* We have been closed on Saturdays, Sundays, and holidays, large holidays, and year -end and New Year holidays.. * It may take about 1 to 2 days to answer.. ▼ Return period: within 7 days after the product arrives
* We do not accept cancellations, return refunds, or exchanges after purchase due to customer reasons.. * If the product is returned without contact, we will not be able to respond at all..* If it is exhibited as "junk goods" and "junk handling goods", or one week after purchase,
Please note that we will not receive any return refunds and exchanges for any reason..
When the product arrives, be sure to check the product. In the unlikely event that the delivered product falls under the following items, please do so.Within 7 days after deliveryPlease contact. ◆ If we are responsible (incorrect information or something different from the ordered product arrived)
We will bear the shipping fee for returned goods only if it falls under the above.. Please be aware that you will return the product first and return the liquidation price after confirming the contents you have pointed out.. Regarding returned goods
We will explain in detail in our Yahoo auction page, so please be sure to check it before bidding.. ▼ Using transfer services such as TENSO.com (Transfercom)
If it is transferred outside Japan,
Lost any rights, such as returned goods refunds or exchanges. (Even if it is a defective product, it cannot be returned or exchanged in any case.. )
THE FOLLOWING PRODUCTS CANNOT BE EXCHANGED/RETURNED:
When Transferred Outside Japan USING A Transfer Service (EVEN DEFECTIVE PRODUCTS) |
| About inquiries |
Accepted 24 hours [Reply time: Weekdays 11: 00-16: 00]
* Closed on weekends and holidays, large holidays, and New Year holidays * It may take 2 to 3 days to answer.. Cancellation of the bid will not be available outside of business hours.. * If it is canceled after a successful bid, it will be canceled for customer convenience. Open Open Warehouse Yamashiro store
40-1 Tsubakiioka, Yamashiro-cho, Kizugawa-shi, Kyoto 619-0205
Internet division
Weekdays [11: 00-16: 00] * Closed on Saturdays, Sundays, holidays, and large holidays
Inquiries email addressyahoo@kaihouSouko.comPlease say "Yahoo auction! Inquiry about the product" when making inquiries for another business. * We do not provide customer support by phone.◆ For inquiries about the product, we will not answer the holidays and outside hours..Even if you come to the store, we do not respond to the product confirmation.. |
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