■ Store informationKakashiya (Tanaka Mayister Co., Ltd.)〒675-1334
250 Oshima -cho, Ono City, Hyogo Prefecture
TEL0794-63-5688
FAX0794-63-2282
Business hours: Weekdays AM 9: 00 -PM18: 00holiday:Saturdays, Sundays, holidays, GW, summer / New Year holidaysOrders and inquiries received on regular holidays will be responded sequentially after the next business day.. We apologize for any inconvenience, but please understand.
■ About shipping feeThe shipping fee is provided for each product, so please check in the product description column.. For those who have made multiple successful bids, we will ship as much as possible and ship the shipping cost as low as possible.. * You may not be able to bundle it.. It is certain if you check from the question.
About deliveryThe shipping company cannot be specified.
* Basically, it will be shipped on the same day to 3 days later.. Depending on the product, you may take half a month to one month.. Please note.
■ Payment method·Bank transfer
(Japan Net Bank, Rakuten Bank, Minato Bank, Japan Post Bank)
・ Yahoo! Easy settlement
・ COD (with some unpopular products)
* The transfer fee will be borne by the successful bidder.. * If the name of the transfer with the successful bidder is different, we cannot distinguish it.. In that case, please contact us.. * Yahoo simple payment will be a bank transfer if the receipt limit is exceeded.. Please note.
■ About your questionWe try to answer questions as soon as possible, but in some cases you may not be able to answer by the end of the auction.. Please note that it will not be in time, especially if the end is near.. DirectEmailWe accept as well. Please specify your product name and auction ID and ask questions.. |
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Notes
We are careful about inventory management, but there are cases where it is out of stock despite the successful bid.. Please understand in that case. If you are in a hurry, I would be grateful if you could check the stock from the question.. Depending on the product, it may be sent directly from the manufacturer..
* We may change the specifications without notice..
■ About evaluationIf there is no contact after 7 days from the successful bid day, we will treat it as a cancellation and cancel the successful bid.. At that time, please note that the auction system will automatically evaluate "very bad successful bidder".. Basically, we will input to the customer at the same time as the shipment information.. If you do not need to evaluate, please let us know in advance..
■ About consumption taxThe price including all product tax is included.
■ About returned goods(Limited to unopened / unused)
Returned shipping costs will be borne by the customer convenience.. In addition, the refund is only for the product fee.. Please note that if you arrive more than 10 days after arrival, we cannot accept it.. Returns for some products and ordered products
I can't accept. If you have any errors, failures, problems, etc. of the product, please contact us as soon as you arrive.. I will replace it or take the return procedure..
About the receiptIf you wish, we will issue a receipt. Please tell us before shipping. (In the case of cash on delivery, the copy of the invoice is the receipt as it is.. )
■ Cash on delivery feeCash on delivery fee varies depending on the total amount.* Some products do not support cash on delivery..
| COD payment amount |
Cod |
| Less than 10,000 yen |
¥ 330 |
| From 10,000 yen or more to less than 30,000 yen |
440 yen |
| From 30,000 yen or more to less than 100,000 yen |
¥ 660 |
| From 100,000 yen to 300,000 yen |
¥ 1,100 |
Our companyYahoo! ShoppingWe are also opened.
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■ If you do not receive an email after a successful bidIn our shop, within 24 hours after a successful bid (excluding weekends, holidays, New Year holidays, and Obon holidays)
In the subject of "Yahoo Auction Successful Bid"
We will contact you with your e -mail address for your Yahoo.. If you do not receive the email, please do soEmail (maister@violin.ocn.ne.jp)At
Please contact us after specifying the product name and auction ID.. (Because of our auction store, trading navigation cannot be used on the Yahoo system)
"Order form" is also available. A successful bid product from the "successful bid" page of Myuction
Click and it is at the top of the successful bid product screen..
● Automatically sorted to the spam mail (spam) folder. ● Due to lack of email capacity, the receiving mailbox does not accept email. ● The provider mail server is down. ● The address registered in Yahoo is not currently using it.If you do not receive an email from our shop for the above reasons, please contact us.. |
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