| delivery |
| (1) Payment confirmation until 12:00 on weekdays is shipped on the day. * There are some non -targeted products. After 12:00 on Friday and weekends and holidays, the procedure will start on the next business day. (2) It may not be attached to the specified date due to the convenience of the delivery company. (3) If the luggage does not arrive on the desired delivery date, we cannot take any responsibility at all. Please specify the desired delivery date with a margin. (4) Luggage number on the system will be issued before shipping. If you can't track, check again over time. (5) Rejection of receipt and returns due to customer convenience will be charged for round -trip shipping (actual cost) + successful bid fee. (6) Cancellation and changes after a successful bid cannot be changed. Cancellation after shipping, refusal to receive, long -term absence, etc. will be annoying, so we will request delivery (actual expenses) round -trip fare based on law.. (7) Please contact the shipping company directly for the delivery status of your luggage after issuing your luggage number. (8) Please note that customers living in some areas in Okinawa and Kyushu cannot be specified for delivery date due to the transportation company. |
| Shipping cost |
| Remote islands, some regions and Okinawa prefectures are separately 11,000 yen. Also, this area cannot use cash on delivery. |
| When the orderer and the recipient are different |
| Please tell the recipient that luggage will be delivered to the recipient to prevent trouble such as refusal to receive. If the delivery is not possible at the judgment of the shipping company, we will request a round -trip fare. |
| About the handling of consumption tax |
| Wheelchairs are tax -exempt. Others are prices that include consumption tax. |
| About sales conditions |
| According to the manufacturer's HP sales rules |
|
| Shopping guide |
| Please be sure to read it. →Shopping guide |
| receipt |
| We do not issue receipts from us. Please print the order history screen as it is. |
| Warranty |
| The wheelchair itself is one year of manufacturer warranty, and Zena is 6 months manufacturer warranty. Product defects will be initially defective within 7 days from the arrival of the product. According to the warranty rules of each manufacturer. Always on the manufacturer HPSales rulesPlease confirm.* We agree with the above conditions by purchasing. Customers who cannot follow the sales rules are not sure to purchase. |
| Products not covered by warranty |
| Outlet, certified used car, used car, sports wheelchair, ordered product, no warranty |
| Return / exchange |
If you wish to return or exchange, check the following notes and contact us by phone or email within 7 days after the product arrives. Returns will not be possible after 7 days after the product arrives. We do not accept returning or exchanging wheelchair parts and Zena.
Limited to unused items. If you remove the product protection cushioning material at least once, you will not be able to return it. Please fill in the return application form and return it to us. If there is no submission, it will not be accepted. Refund administrative fee, return fee, and initial shipping fee, purchase fee, transfer fee, and re -packing fee will be borne by the customer. Please be sure to read the warranty. We do not exchange wheelchairs. Please return the return procedure once and order again. Bank transfer
Outlet products, used cars, certified used cars, sports wheelchairs, ordered products, no returns |
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| please note |
| If you are unknown, please feel free to contact us before a successful bid. Please note that "very bad" will be automatically attached if there is no cancellation or contact after a successful bid. |
| Payment |
| (1) Bank transfer |
| (2) Yahoo! Easy payment |
| (3) Cash on deliveryFee 1100 yen
(There is a product that cannot be supported) |
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| Payee |
| (1) |
Mitsubishi UFJ Bank Yokohama Branch |
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Ordinary account 3862928 |
|
) A and A |
| (2) |
PayPay Bank Head Office Sales Department |
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Ordinary account 3478597 |
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) A and A |
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| Contact Us |
10:00 to 15:00 (weekends and holidays)
Kadokura wheelchair / Zena official shop Yahoo auction store
〒231-0027
1-1-16 Ogimachi, Naka-ku, Yokohama-shi DR204
In charge/Sakuragi/Ninomiya
TEL: 045-681-5148
FAX: 045-681-5157 |
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