・ We cannot respond to questions in foreign languages. ・ We do not accept prompt decision -negotiations or discount negotiations from the comment section. About the connection after it makes a successful bid

· Only those who can contact within 3 days from the successful bid please bid. · When you can not contact within 3 days from the successful bid, the case where you cancel the successful bid is the Onza い ま す. (In that case, please be aware that bad evaluations will be attached) About packing, shipping

· You can not specify the shipping method described and another shipping method. ・ In rare cases, depending on the product characteristics, we may change the shipping method here. ・ We will pack it in consideration of not being damaged by vibration during delivery. ・ Packing materials for shipping are mainly shipped using regenerative packing materials (such as newspapers). · We will keep shipping within 3 days after payment is confirmed. · Specified date and time will be accepted, but thank you on the day we have plenty of time. ・ In the case of large products, the shipping size may be disassembled and shipped in order to make the shipping size smaller (cheaper). ・ Regarding the product listed as Yamato Rakuraku's home goods for large products, the busy season (moving season from the end of the year, March to April, etc.) is very crowded, so the product arrives from the shipping procedure to the customer's home. It may take about one month to do it.. About complaints and returns

· In the unlikely event that damage is not stated in the item description or the photograph, the case where the accident of damage in the middle of transportation is suspected is also the Onza い ま す, so please contact us as soon as possible. ・ In the unlikely event that the initial operation is seen, please contact us within 3 days from the arrival of the product. · For junk items, we can not respond to refund / refund, so please bid it after consent beforehand on that point.