store information |
Era Yahoo auction! shop
〒658-0053
6-18-10-10 Sumiyoshi-miya-cho, Higashinada-ku, Kobe-shi, Hyogo
Phone number 078-862-1612
Business hours 10: 00-19: 00
Regular holiday Wednesday |
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Certification permit |
Our shop has obtained an secondhand business license from the Public Safety Commission and is operating. We are checking strictly by our appraiser, so we do not handle copy products. Please purchase with confidence. |
◆ Hyogo Prefectural Public Safety Commission Ancient Provisions
No. 631101700009
◆ Alcoholic sales business licenseAshiya Law No. 243 |
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About handling personal information |
The era shop Yahoo Auction! The shop recognizes the personal information of the customer as an important thing, and pays close attention to its handling. When providing services, you may be input or register your personal information. We promise to manage the information received online strictly. Personal information will not be disclosed to third parties without prior consent except in the following cases. |
■ When public institutions such as government agencies are requested to disclose based on the authority specified by the law
■ When requesting a specific delivery company for delivery |
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About cancellation support |
● In the following cases, we will respond to cancellation. |
・ If there is no contact within 48 hours after a successful bid
・ If there is no payment within 5 days after a successful bid
Please note that if it is canceled due to the highest bidder on the Yahoo auction system, it will be "very bad" evaluation. |
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About delivery method |
● About shipment method |
・ Sagawa Express
・ Yamato Transport (those who live in Okinawa and remote islands)
· Letter pack
・ Cat pos
·regular mail |
● About delivery time |
We do not send shipping on regular holidays (Wednesday) and Sundays. The products paid by 14:00 on other days will be released on the day. If it cannot be shipped on the day due to circumstances, we will ship the next day. After shipping, the inquiry number will be sent by email around 18:00. We will ship at the end of the holiday during the holidays. |
* We do not support overseas delivery. (SHIPS TO JAPAN ONLY.) |
* E -mail is not available after 18:00. |
● [About shipping] |
Depending on the size of the product and the destination, you may receive additional shipping. In that case, it will be listed in the shipping column of the above details. Basically, we do not accept shipping by letter pack, cat pos, or ordinary mail, but we will respond only if it is described in the detailed shipping column. In addition, there is no guarantee for shipping by letter pack and ordinary mail, so if there is a loss or damage in the event of shipping, we cannot respond. If you need security, please use Sagawa Express. (If you live in Okinawa and remote islands, Yamato Transport)
Depending on the product, you may not be able to pack it at the same time. In that case, it will be described in the above details column. |
● [About arrival date and time specification] |
After the order is confirmed, we accept it within the range of one week. |
Depending on the traffic situation and delivery area, we may not be able to meet your wishes. |
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About return |
If a product is clearly different from the description of the product description, or if a product different from the product you purchased arrives, please contact us within 7 days after receiving it. |
We will not accept any returned or refunds for the following reasons after your order is confirmed. |
■ Products that have been over 8 days after the product arrives
(Please open it immediately after arrival and check the product) |
■ If the product is no longer needed due to customer reasons
"I have no money", "I made a mistake in the product", "different from the image", etc |
The branded product is appraised by our appraiser, and the real thing is exhibited, but we will respond to the full refund for goods that are judged to be a fake at a regular store. |
If the returned goods are returned due to the convenience of the customer, we will refund all the expenses such as the shipping fee for the return, the receiving fee, and the transfer fee incurred at the time of the refund. |
* If you are uneasy about the product condition, please feel free to ask by email or phone. |
* Since our shop is not a brand maker, there is no manufacturing responsibility. Please be appreciated. |
Due to the characteristics of used products, we will not accept returns regarding natural deterioration. Please be satisfied with both the product status and price, and please purchase it. |
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payment method |
■Credit card payment
■ Convenience store payment■PayPay Bank transfer■PayPay balance
■PayPay later paid
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* Remittances from overseas cannot be accepted. |
■ Product cash on delivery is not accepted. |
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